Red Dead Pixel !

[Dankung]

G'day everyone.

I bought a new Nintendo DS from EBGames in Australia ( at Wollongong

central ) on Friday 25th Feb 2005 . After that , I found out that my touch

screen has some dead pixel (which is red colour ). Today (Sat 26th Feb

2005 ) I went to EBGames to have some replacement , staffs in the store

said that they need to make a call to Nintendo (Australia) first before they

can change a new one. I would like to know that they need to call

Nintendo to have a permission for a replacement?

ps. This is my first time using this board . :D
ps.2 I feel so mad when they said " We need to call Nintendo first "
ps.3 My English is not good , sorry about that lol.

[RamNinja]

Note the many boycott ebgames threads yeah ebgames will screw you if they can find any little thing wrong with it i wish you luck. they sold me a used copy of tribes vengance and several pirate gba carts before.. i took it back and had a talk to the manager he gave me my money back lucklly allso your english is fine better then alot of people =D

P.S i would go over ebgames head and contact nintendo diectlly that way less time and no chance of eb screwing you over

Best Of Luck

[Dankung]

thx.

If they do nothing........... contact Nintendo directly is my last choice.

ps. meow!

[Lkr]

If u call Nintendo, they will give u a replacement. P.S. Welcome to The Touchds forums. We have great mods and admins. You will be seeing a lot of me, because I am a regular on this site. :D

[Dankung]

I don't know much about Nintendo Australia that they have the same policy(hardware replacement) as Nintendo America

at the time being, I have to wait 'til Monday.

ps. Super Mario 64 DS is awesome!!!!

[Lkr]

are u sure they're not open? NOA is open on the weekends. Look in your manual for the number.

[Dankung]

They are not open on the weekends.

meow!

[RamNinja]

It doesnt say that dead pixels arnt coved so on monday give them a call just ask about the terms for return on a dead pixel and Lkr721993 hes right nintedo austrlaia is not open on weekends
0397309822 Nintendo Customer Service good luck

[Luineancaion]

Nintendo have a 0 dead pixel policy, the shop I got mine from over here in New Zealand accepted my DS back because it had a dead pixel, there was no problem, I packed it back up nicely, took it in, they guy had a look and he could see the dead pixel, so he swapped it right there.

EBgames suck, don't buy there again if you can help it. They offer crappy deals that get easily beat by other shops if you look around.

EBgames suck, don't buy there again if you can help it. They offer crappy deals that get easily beat by other shops if you look around.

yea, and gamespot is hardly better. but sadly i only have gamespot and EB games where i live...