Off to a bad start. - Page 2

**alex** · #11 (**permalink**) 07-09-2005, 11:53 PM

not real it has been a real problem in the uk at lest a lot of are reported to have them and when they were released for the first week at lest unless you hade 10 or over dead pixles sony were not willing to take them back or replace them (not to sure what there police is not thought)

**Pat** · #12 (**permalink**) 08-09-2005, 12:06 AM

Thats weird, i've got no dead pixels at all on my PSP and only 1 on my DS. Im lucky I guess :P

**Neumie** · #13 (**permalink**) 08-09-2005, 12:28 AM

Go Sony. thats a bit more like it. there attitude innitally was terrible. It was service u wouldnt give to a dog. But they have realised that that kind of publicity really doesnt help them. I think this new attitude towards there consumers when dealing with PSP problems has improved immensly and should be rewarded. i hope they continue to do this kind of thing for the PS3 and so on.
I dont think its fair to blame companys for allowing them to get through. Every PSP or DS cant be tested before being shipped or the whole supply chain would slow to a crawl (or the price would rise to deal with extra testing costs). as long as they replace it then i dont mind. My first GC was faulty and that was replaced. My first DS had 3 dead pixels and that was replaced. cost to me €0.00 so im not really too pushed. Now my lappy, the manufacturer wouldnt even listen bout my dead pixel. PC manufacturers are probably the worst for customer satisfaction when it comes to these kind of things (in my experience anyway). I would certainly prefer is Sony or Nintendo manufactured my laptop.

**ShadowMarth** · #14 (**permalink**) 08-09-2005, 12:47 AM

Well, wasn't Sony saying only if you have 3+ dead pixels?

**P4NC4K3Z** · #15 (**permalink**) 08-09-2005, 07:55 AM

i had traded in 5 psps since launch and they all had dead pixels >=( so now im left with the money...

**Pat** · #16 (**permalink**) 09-09-2005, 12:36 AM

Man that sucks, you should get the store to let you have a look at it before you buy it.

**Lkr** · #17 (**permalink**) 09-09-2005, 12:58 AM

oh well, im happy with my PSP. no dead pixels here :D

**Pat** · #18 (**permalink**) 09-09-2005, 02:29 AM

Quote:

Originally Posted by Lkr721993

oh well, im happy with my PSP. no dead pixels here :D

heh, same. I got one on my DS though :(

**ShadowMarth** · #19 (**permalink**) 09-09-2005, 02:31 AM

My DS has no defects. Nothing wrong at all. Perfect condition first time.

**Pilot_51** · #20 (**permalink**) 09-09-2005, 02:58 AM

Nothing wrong on my launch day DS, except a few minutes ago I just discovered a speck of dust in the top screen.

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